Terms of Service

1. Service Description

ComplyOne is an AI-powered compliance intelligence platform. It analyses business profiles against EU regulatory frameworks to identify applicable regulations, compliance gaps, and recommended actions.

2. Important Disclaimer

3. Account and Access

• Free tier: No account required for the compliance health check.
• Paid tiers: Account required, managed via Supabase Auth.
• You are responsible for maintaining the confidentiality of your login credentials.
• One account per person; team access is governed by your subscription tier.

4. Acceptable Use

You agree not to:

• Use the service for automated scraping or data extraction.
• Resell, redistribute, or white-label compliance reports without written permission.
• Misrepresent ComplyOne outputs as legal opinions or formal legal advice.
• Attempt to reverse-engineer the AI assessment pipeline.

5. Intellectual Property

• ComplyOne owns the platform, AI models, and report templates.
• You own your business data and compliance submissions.
• Reports generated are licensed for your internal business use.

6. Data Handling

See our Privacy Policy for details on data collection, storage, and processing.

7. Limitation of Liability

• ComplyOne provides compliance intelligence on a best-effort basis.
• We do not guarantee the completeness or accuracy of regulatory analysis.
• We are not liable for compliance decisions made based on our reports.
• Maximum liability is limited to fees paid in the preceding 12 months.

8. Subscription and Billing

• Paid plans are billed monthly or annually via Stripe.
• Cancel anytime from your dashboard — no cancellation fees.
• Downgrades take effect at the next billing cycle.
• Founding customer rates are locked for the lifetime of a continuous subscription.

9. Termination

• Either party may terminate at any time.
• On termination, you may export your data for 30 days.
• After 30 days, data is permanently deleted (you will receive a reminder email).

10. Modifications

We may update these terms with 30 days' notice via email and website banner. Continued use after notice constitutes acceptance.

11. Governing Law

Swiss law applies. Jurisdiction: courts of Zurich, Switzerland.